Faa99 Terms and Conditions — Must Read Before Use

1 General Terms and Conditions

Faa99 (hereinafter referred to as the "Platform" or "we") is an online gaming and entertainment service operated for users in Bangladesh and select other countries. These terms and conditions govern the legal relationship between faa99 and its users.

Opening an account, playing games, making deposits, or using any service on faa99 means you have accepted all of these terms. If you object to any term, please refrain from using the platform.

Applicable Law

Faa99 operates under an international gaming license. It is each user's responsibility to comply with all applicable laws and regulations when using this platform. You are solely responsible for ensuring that online gaming is legal in your country.

2 Account Register

To open an account on faa99, you must register with accurate and complete information. Registering with false details is strictly prohibited, and any such account may be closed at any time.

Registration Eligibility

• You must be 18 or above years of age.
• Each person may only open one account can be opened.
• You must use a payment method registered in your own name.
• Online gaming must be legal in your country.
• Individuals on faa99's banned list are not permitted to register.

Account Verification (KYC)

Faa99 may verify your identity at any time for security purposes. You may be asked to provide a national ID, passport, or other government-issued document. faa99 reserves the right to withhold withdrawals until KYC verification is complete.

Account Security

Keep your account password confidential and do not share it with anyone. If you notice any unauthorized access to your account, contact faa99 support immediately. You are solely responsible for all activity on your account.

3 Bonuses & Promotions

Faa99 offers a variety of bonuses and promotions. Each bonus comes with its own terms, and failure to comply may result in the bonus being forfeited. Always read the relevant terms carefully before using any bonus on faa99.

Welcome Bonus

New members on their first deposit 150% Welcome Bonus A minimum deposit of BDT 500 is required to receive this bonus. To withdraw bonus funds, a wagering requirement of the total bonus amount 20x Wagering requirements must be met.

General Bonus Rules

• A promotion may only be used once — multiple members of the same family or household are not entitled to claim it more than once in total.
• A maximum bet limit may apply to bets placed with bonus funds — see the details of each offer.
• Bonus balance cannot be withdrawn directly; withdrawal is only available after wagering requirements are met.
• Faa99 reserves the right to modify or cancel any bonus offer at any time, without prior notice.
• If promotional abuse is detected, the bonus and any associated winnings will be forfeited.

4 Deposits & Withdrawals

Deposits and withdrawals on faa99 are available via Mobile Banking, Nagad, and Rocket. All financial transactions are processed through secure, encrypted channels. faa99 ensures that every transaction is accurate and transparent.

Deposit Policy

• Minimum Deposit: BDT 100
• Maximum Single Deposit: BDT 50,000
• Deposits are generally 3–5 Minutes will be credited within.
• You must use a payment account registered in your own name.
• Funds sent from third-party accounts will not be accepted and will be returned.

Withdrawal Policy

• Minimum Withdrawal: BDT 500
• Maximum Daily Withdrawal: BDT 1,00,000
• Standard Processing Time: 15 Minutes – 24 Hours
• Withdrawals may be delayed if KYC is not completed.
• Wagering requirements must be fulfilled before withdrawing bonus funds.

5 Gaming Rules

All games on faa99 are conducted fairly and transparently. Every game outcome is determined by RNG (Random Number Generator) technology, which is regularly audited by independent third-party auditors. There is no room for manipulation or bias on faa99.

Acceptable Player Conduct

• Play honestly and for entertainment.
• Treat other players with respect.
• Follow the specific rules of each game.
• If you experience a technical issue, please notify support.

Prohibited Activities

• Using bots, automated software, or any other technical means to gain an unfair advantage.
• Exploiting system vulnerabilities or bugs for personal gain.
• Claiming bonus benefits through multiple accounts.
• Attempting to defraud other players or the platform.
• Manipulating game outcomes in any way.

6 Account Closure Policy

Faa99 reserves the right to temporarily or permanently suspend an account without prior notice under the following circumstances.

• Serious violation of terms and conditions.
• Registering with false or incomplete information.
• Misuse of bonuses or promotions.
• Suspicion of money laundering or fraud.
• Failure to cooperate with KYC verification.
• Operating multiple accounts.

To voluntarily close your account, please contact our support team. Make sure to withdraw any remaining balance before closing. Balances on accounts closed due to rule violations may not be refunded.

7 Privacy & Data Protection

Faa99 takes the protection of your personal data seriously. Information collected at the time of registration is used solely for account management, verification, and service improvement.

• Your personal information is never sold to third parties.
• Information may be disclosed to authorities where required by law.
• All data is protected with SSL encryption.
• For more details, visit our Privacy Policy Read.

8 Responsible Gaming

Faa99 believes gaming should be a source of entertainment, not addiction. We encourage our members to play responsibly and provide all the tools they need to do so.

Our Responsible Gaming Tools

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Loss Limit: Your game will automatically stop if losses exceed a set amount.
• Self-Exclusion: Lock your account yourself for a set period of time.
• Reality Check: You will be reminded of your play time and win/loss status at regular intervals.

9 Dispute Resolution

For any dispute or complaint, contact the faa99 support team first. We will provide an initial response within 48 hours. If the issue remains unresolved, a formal complaint can be submitted through our internal dispute resolution process.

• A full investigation will be completed within 7 business days of a complaint being filed.
• RNG logs and server records will serve as conclusive evidence in any dispute regarding game outcomes.
• Payment gateway records will be the reference point in any financial dispute.
• Faa99's final decision is binding on all parties.

10 Changes to Terms

Faa99 reserves the right to update these terms and conditions, in part or in full, at any time. A notice will be posted on the platform for significant changes. Continued use of the platform following any update constitutes acceptance of the revised terms.

The date of the most recent update will always be shown at the top of this page. We recommend visiting this page regularly to stay informed about the latest terms and conditions.